Small Business IT Support Brisbane | Managed IT Services Brisbane Connected Platforms – Your Brisbane MSP & Technology Success Partner

Name: Connected Platforms - Managed IT Services Brisbane
Address: 66 Warry Street, Fortitude Valley, QLD, 4006, AU
Telephone: 1300 866 096

Does your business depend on having reliable IT systems in place? To make sure all your hardware and software is working as it should be and is implemented as productively and cost-effectively as possible, you need IT professionals by your side to provide advice and support. You don’t have to hire a team to manage your systems in-house, lean on our small business IT support Brisbane MSP team instead. Make Connected Platforms your business’ managed service provider.

At Connected Platforms, we are experts in all areas of IT support, and we can tailor the ideal small business IT solutions to suit your unique business needs.

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Managed IT Services

Why hire a full time IT specialist when you can access a whole team of IT professionals for a fraction of the cost through a managed service provider like Connected Platforms? With managed IT services, all your IT needs are taken care of by our Brisbane MSP team at Connected Platforms. We keep your entire IT infrastructure managed, optimised and simplified for one flat monthly cost.

Learn more about managed IT services

Disaster Recovery

We will work with you to develop a custom IT disaster recovery plan to ensure that your data is not lost or compromised in the event of failure. Whether it’s a blackout, fire, flood or burnt toast, you can access and work with your data again within minutes of being moved out of the office.

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Computer Support Services

Our computer support services go far beyond fixing an IT problem. Allow us to optimise your business with smart IT projects that remove restrictions to explosive growth. We can implement the latest technology that’s suited to your unique business needs, ensuring your business is future proofed and competitive.

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Business Phone Systems

Whether you are switching your existing phone system to something different, looking to upgrade from a landline to a cloud phone system or if you don’t know where to get started, we are here to help.

Learn more about business phone systems

Business IT Support Brisbane

We deliver comprehensive IT support Brisbane wide, that focus on improving your business continuity while also decreasing your costs. We show you how to take advantage of technology to increase productivity, automate your workflows, and reduce downtime. We can fix any problems before they happen and will maintain your entire network to ensure it’s running optimally. Best of all, our small business IT support Brisbane MSP team can help you save money on IT; stay on top of your IT budget with predictable monthly payments. Only with a managed service provider like Connected Platforms.

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Let’s grab a coffee and chat about your business IT support needs!

Technical IT Support & Solutions

If you require any specific IT solutions, we can help you here too. Whether it may be be the, we’ve got the know how to set up the IT solution you need. We can source the ideal IT support for you and implement them so that they operate perfectly for your business. Here is what our Brisbane MSP team can do:

Cloud Business Solutions
Small Business Wi-Fi
Business Phone Systems
IT Cost Reduction
Business Continuity Management
Virtualisation
IT Procurement
Hosted email

Relying on information technology in your small business does not have to be stressful. Let’s talk about how we can help you!

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Our Approach to Business IT Support

At Connected Platforms, we work tirelessly to ensure you have the right level of IT support to keep your business running perfectly. With your unique business needs in mind, we ensure that you’re getting IT solutions tailored to suit you with the most efficient and cost-effective outcome possible.

Need help? Speak with us

Looking to Decrease Your IT Costs?

By effectively utilising a managed IT services plan, you can decrease your downtime and cost of IT management over using an IT consultant.

SEE HOW

Why Choose Connected Platforms for Managed IT Services?

Your Partner in Success - Trust us like your staff

We’re here to make sure you love to login to your computer in the morning. Something not quite right, or could be better? Give us a call and we can help.

We Never Stop Researching - The only constant is change

The team at Connected Platforms are here to ensure that new technology and dangers are known about and solved before they become a problem for you.

Tailored Packages - IT support specific to your needs

Every business we work with receives a customised IT package that’s 100% unique to them and their specific requirements.

All-Inclusive Tech - Not just for the kids

Technology is only complicated if implemented poorly. Our techs at Connected Platforms implement everything so simply and effectively that even your grandpa could use it!

Flat-Rate Fee - Predictable IT costs

Know exactly how much you’re IT costs will be month to month with a flat-rate fee covering all your IT needs. Don’t be surprised with extra charges or fees ever again, even if your network goes down or your server fails.

Transparent IT Services – Keeping you informed

Receive comprehensive reports whenever we conduct a regular audit of your technology systems, so you can always stay up to date on the status of your IT infrastructure.

Read Our Latest Blogs

January 12, 2021

Hot Business Technology Trends Expected in 2021

Does your Microsoft 365 account have the best security settings in place? Often companies leave settings at defaults or don’t know the options they have for protecting their account. When you don’t properly set up cloud service security, it’s called “misconfiguration” and it’s one of the leading causes of data breaches. Approximately 66% of organisations leave their cloud data vulnerable to hackers because of misconfiguration. This happens because administrators at many Brisbane businesses that use a cloud platform like Microsoft 365 may not be aware of security settings that are available, or they don’t realise they need to do any custom configurations at all. The fact is that Microsoft 365 has a robust set of security enhancements, but many of them have to be configured by users and aren’t in place by default. If you’re unsure just how secure your account is, here are several of the best ways to improve the security of your account. Configure These Microsoft 365 Account Settings to Keep Your Cloud Data Safe Stop Email from Being Auto-Forwarded Outside Your Company A tactic that hackers sometimes use once they’ve breached a users’ Microsoft 365 account is to auto-forward their emails so they can steal any sensitive information that may come in. This tactic also allows the hacker to gain access to other accounts the user may have because they’ll be getting the password reset emails. A good security measure to put in place is to block the ability for mail to be auto-forwarded outside your domain. To do this, you’ll create a new mail flow rule in the Exchange admin center. These are the parameters to set up for the rule: • Name the rule “Prevent auto forwarding of email to external domains” • Apply rule if: Sender is internal • Add condition: Recipient is external • Add condition: message properties include message type “Auto-forward” • Do the following: Block message and include explanation • Message text: “Auto-forwarding outside this organisation is prohibited” Enable Multi-Factor Authentication What can you do to prevent 99.9% of fraudulent sign-in attempts, even if the hacker has the user password? According to Microsoft, it’s turning on multi-factor authentication (MFA). When this feature is enabled in your Microsoft 365 account settings, all users will be prompted to set up a device to receive the MFA code upon their next sign-in. This is an important protection against insider attacks due to account breaches. Use a Dedicated Global Admin Account Microsoft allows Microsoft 365 business accounts to set up a dedicated global admin account without having to pay an additional license fee. This is because this is a best practice to keep your account more secure and prevent a hacker gaining access to an account with admin privileges. With the one dedicated account system, any admins you have at your business do not have those high-level privileges attached to their individual accounts. Instead, they can log in to the dedicated global admin account and then log back out when finished with administrative tasks. This reduces the number of accounts available with admin privileges and also keeps that one account safer because it’s not being used for other activities like email. Block Potential Malware & Ransomware Attachments You can improve your protection against IT security threats and phishing attacks by automatically blocking file attachments that are known to be used for malware infections. This includes adding more files types to further boost the default protection that’s available in the platform. Microsoft recommends adding the following file types to the block list: ade, adp, ani, bas, bat, chm, cmd, com, cpl, crt, hlp, ht, hta, inf, ins, isp, job, js, jse, lnk, mda, mdb, mde, mdz, msc, msi, msp, mst, pcd, reg, scr, sct, shs, url, vb, vbe, vbs, wsc, wsf, wsh, exe, pif. Here is where to go to turn on and edit this feature: • Go to the Security & Compliance Center • Go to Threat Management ><noscript><img src=

December 29, 2020

5 of the Best Ways to Secure Your Microsoft 365 Business Account

December 15, 2020

The Difference Between Virus and Malware

Get Your Free Managed IT Services Consultation From Connected Platforms

Don’t waste your money and leave your business productivity at risk by only calling a consultant when you have an IT failure. Reduce downtime and costs long term by investing in managed IT services with Connected Platforms.

Contact us to get your FREE IT HEALTH CHECK. During your consultation with our Brisbane MSP team you’ll receive an ROI report outlining the benefits of managed services, an actionable efficiency outline which includes security steps that can be made to improve your business, and a security risk assessment.

Want to find out more? Call us on 1300 866 096.