Managed IT · Cyber resilience · Practical AI
Managed IT Services for Brisbane Businesses
One local team takes ownership of your support, security, Microsoft 365, vendors and technology roadmap—so you can run the business instead of chasing IT.
- Brisbane-based team
- Built for 10–100 staff
- SMB1001 Gold certified
- Clear pricing and agreement terms
Does this sound familiar?
If IT is taking leadership time, it already costs too much
The businesses that come to us rarely need “more IT”. They need the problems, risks and decisions to stop landing back on their desk.
You keep chasing your provider
Tickets move, but nobody owns the outcome or tells you what happens next.
Your team avoids asking for help
Staff work around problems because support feels slow, difficult or disconnected from the business.
Vendors blame each other
The ISP, phone provider, software vendor and IT company all point somewhere else while work stops.
Microsoft 365 has become messy
Files, permissions, Teams, devices and new starters have grown without one clear owner.
Cyber questions have no clean answer
Insurance, compliance and client questionnaires expose gaps nobody has documented or prioritised.
AI tools are creating noise, not results
Licences have appeared, but no one has tied them to a secure workflow or measurable time saving.
The CP operating model
One accountable team, not a ticket queue
We keep the moving parts visible and reviewed together, so support problems reduce instead of merely getting answered faster.
Helpdesk, onsite support, devices, onboarding, offboarding and the issues stopping people from working.
Licensing, identity, Teams, SharePoint, permissions, backups and the structure underneath modern work.
Endpoint defence, email security, monitoring, patching, backup oversight and clear risk priorities.
Networks, servers, internet, phones, software providers and escalations—coordinated through one team.
Technology roadmap, budgeting, regular reviews and plain-English advice about the trade-offs.
Your tickets, infrastructure health, Microsoft 365 insights, security assessments and roadmap in one portal.
What we help you achieve
Stable today. Safer tomorrow. Ready for what is next.
These are not disconnected services. They work as one operating model built on a secure, well-managed foundation.
Managed IT that owns the outcome
A Brisbane-based team manages users, devices, Microsoft 365, infrastructure and vendors for a predictable monthly cost.
Explore Managed ITCyber resilience you can explain
Security controls, monitoring, backups and practical priorities that stand up to management, insurers and clients.
Explore Managed SecurityPractical AI and automation
We find repetitive work worth fixing, implement the right tools and measure whether they save time—without creating a data-security mess.
Explore AI & AutomationChanging IT providers
Switch without breaking Monday
Most unhappy businesses stay too long because changing providers feels risky. A controlled four-to-six-week handover makes the change safer than continuing with unclear ownership.
Map access and risk
Credentials, systems, vendors, backups and open issues are documented before control changes.
Prepare the handover
Monitoring, security, Microsoft 365 administration and staff communication are staged deliberately.
Go live with clear ownership
Your team knows where to get help and your former provider's access is removed only after sign-off.
Stabilise the first 30 days
We close inherited issues, confirm the baseline and give management a clear priority plan.
Transparent pricing
Know the likely cost before the sales call
Fully managed IT is priced by supported user. We publish real ranges because a useful website should help you compare—not hold the number hostage.
- 10–15 users$3,100–$4,650/month
- 25–35 users$7,750–$10,850/month
- 40–50 users$12,400–$13,750/month
Onboarding is quoted separately and is typically around $4,400, depending on environment complexity. All figures are current website guidance and subject to a confirmed proposal.
Honest fit guide
We are useful to the right business—not every business
Usually a good fit
- 10–100 staff in Brisbane or South East Queensland
- IT matters to operations, but you do not want to manage it internally
- You want one accountable team and predictable monthly costs
- Your current provider is reactive, unclear or falling behind
- You value security, planning and honest commercial advice
Probably not the right fit
- You have very simple IT needs and fewer than five staff
- You only want the cheapest ad-hoc repair option
- You need an overnight 24/7 staffed helpdesk or call-centre scale
- You want AI tools without fixing permissions, data and security foundations
- You are not willing to meet basic security and device standards
What clients notice
Less chasing. Clearer advice. People can get back to work.
They ensure my team are focused on what they should be doing—supporting our customers, not internal issues.Connected Platforms client · Google review
They take the time to understand our organisation, tailor advice to our needs and explain options in plain language.Connected Platforms client · Google review
Everything from acquiring equipment and PC setup to phone systems—they are friendly, prompt and sort out our IT efficiently.Connected Platforms client · Google review
Ready to stop carrying the IT problem?
Book a 20-minute call. We will listen to what is not working, explain the sensible next step and tell you honestly if CP is not the right fit.
Or call 07 3062 6932