IT Support for Business

IT, done right, done better.

Connected Platforms – Your partner in leading IT support for business!

We’re a personal, professional, and proud IT services company partnering with businesses all over southeast Queensland.

Every business must depend on a reliable IT system to ensure all software, hardware, and digital processes are effectively operating day in and day out – maintaining these systems is also imperative to the health of a business.

As a leading managed services provider, optimal support, advice, and security is something we take very seriously. As your IT services company, we strive to think outside of the box, we know how reassuring it feels having a trusted team to fall back on should you ever need to. Interested in seeing what our team can do for your business?

Business IT Services

The team at Connected Platforms work to protect your IT systems and technology, your business from disruptions, and your operations in general through our leading IT support services. We are always available and actively work to find new and improved ways of enhancing the technical operations of your business to its fullest capacity. Having trusted and reliable IT professionals on your side is imperative. Let us be your partners in success.

Managed IT

We care about the health of your IT systems. Business is imperative, and so is the way it operates, along with its security measures. With Connected, you aren’t just a client – you are a Connectee and as your managed services provider, we focus on improving your business continuity while ensuring costs are decreased. We will also show you how to take advantage of technology to increase productivity, automate your workflow, and reduce downtime.

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IT Disaster Recovery

Creating a disaster recovery plan is going to keep your business in check should something go wrong. Backouts, fires, floods, or even burnt toast – in this digital age, security is paramount, especially to businesses that operate predominantly through technology. Our IT support for business goes deeper than assisting with the minor technical fixes as its also about ensuring data isn’t lost or compromised in the event of a failure. Connect Platforms will keep you online.

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Remote IT Support

With our remote IT support and services, the stress of downtime and lost productivity is minimised. Instead of calling a technician or a consultant once something has gone wrong, our team at Connected Platforms will consistently monitor and manage your systems to instil preventative maintenance measures. We protect your IT, systems, and software’s to a full and efficient capacity, so that you can focus on the smooth operations within your business.

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Managed IT Services vs Break Fix

When something goes wrong, keeping your team on track is the most important thing. At Connected, we do our part to ensure it’s business as usual while working behind the scenes to get things running again. Managing IT with a break/fix model is common but does result in continued reduction of productivity. This is why our experts in business IT support have employed a managed services approach. Yet to implement a system that works? Give us a call.

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Business IT Solutions

Our leading IT support for business aims to nurture and maintain preventative maintenance solutions for our Connectees, ensuring problems are promptly remedied before they have a chance to unfold, or get worse. This maximises your businesses run time, keeping operations flowing. We connect you with better business IT support, bringing you better IT results. We tailor our services to suit whatever is needed to support your business on its road to success.

Cloud Business Solutions

Our cloud migration services are something we’re quite proud of. This assists in getting your business up and running on trusted, secured platforms. Whether you’re after a private cloud server or a tailored suite of services, we make it happen. This keeps your data and information safe, backed up, and secure – allowing you to run your business without that worry in the back of your mind. With Connected Platforms as your managed services provider, you receive both on-premise and hosted cloud solutions.

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Managed WiFi Solutions

A strong connection at work is paramount to efficiency in which your team operates. There’s no greater frustration than slow connections in a business that relies on a digital bottom line. Our managed wifi solutions are tailored to you – providing you and your team with something completely suitable to the operational capabilities. WiFi demand is big, so we keep you all online with little to no interruptions. Should something go wrong, we work to get you back online ASAP.

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Business Continuity Management

Continuity management refers to how effectively your business maintains essential functions during or after a disaster. Any business that is digitally enabled will face a number of threats, from power outages, system failures, natural disasters and so on. Not only will this save you time and money, but it minimises lost productivity and team efficiency. We tailor our continuity service to you, and your business, giving you the right amount of support when its needed.

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IT Cost Reduction

If your business is growing, and you’re needing a more secure, smarter source for IT solutions, as well as IT cost reduction, consider Connected. We keep money in your business operations, removing the need to contact the middlemen for your IT support services and deal with expensive one-off payments. Transparency is key here with us, so you’ll never be faced with hidden fees or charges. We focus on identification, evaluation, and productivity success.

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Let’s Grab a Coffee & Chat About How We Can Help!

We offer a personal approach to our IT support and services. This ensures you’re getting the same care and attention as the big guys, at a fraction of the price. Ready for a chat? Give us a call on (07) 3062 6932 now!

Business Phone System

Considering An Upgrade For Your Phone System?

Upgrading your company’s phone system but not sure where to start? Get in touch with our team. Connected Platforms are here to weave past any obstacles you may be faced with, bringing you the latest in technology for your landline and cloud phone systems.

IT Support Services Businesses Trust

We put our customers at the forefront of our service.

The way a business operates is unique. We focus on improving your business continuity while also ensuring the cost is decreased. We can also show you how to take advantage of technology to increase productivity, automate your workflow, and reduce downtime.

Technical IT Support & Solutions

The best remedy is prevention.

Our leading business IT support solutions assist with preventative maintenance, cost reduction, productivity management and so much more, keeping your entire system in check and maximising run time. We connect you with better IT and bring you better IT results. Oftentimes, IT solutions can be a little overwhelming – we get it. This is why we tailor our services to suit whatever is needed to support your business in its road to success.

As your IT support company, we strive to think outside of the box, we know how reassuring it feels having a trusted team to fall back on should you ever need to. Interested in seeing what our team can do for your business?

Request your IT Health check today!
It's completely free!

Request a FREE IT Health Check

Request your IT Health check today!
It’s completely free!

Request a FREE IT Health Check

IT Support for Business

IT, done right, done better.

Business IT Services

Managed IT

IT Disaster Recovery

Remote IT Support

Managed IT Services vs Break Fix

Business IT Solutions

Cloud Business Solutions

Managed WiFi Solutions

Business Continuity Management

IT Cost Reduction