Managed IT Services

We provide complete, managed IT services to keep your systems operating reliably while maintaining your network in peak form.

We specialise in helping small businesses manage all their IT services at reasonable and affordable flat rates. Managed IT support from Connected Platforms lets you focus your energy and efforts on growing your business. We provide your business with managed IT solutions that give you the peace-of-mind you need to take your business to the next level.

Managed IT Solutions Brisbane

Servers

We can help you design and build the perfect server network for your business, creating a system that supports your business while providing the resources for growing and expanding your operations.

Server setup
Server monitoring
Maintenance and back-up
IT Asset Procurement Services

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Internet

Get the seamless Internet connection your business needs with our Internet monitoring services. We’ll make sure that your connection is as good as it can be for both your wired and wireless Internet. Our team can also help you set up and optimise your firewall so that your network is secure and capable of handling your online activities.

Internet monitoring and optimisation
Firewall maintenance and protection
Creating and securing VPNs (Virtual Private Networks)
Managed WiFi for Small Business
Small Business eMail Hosting Solutions

Cloud Solutions

Are you looking for full migration to the cloud or partial hosting? We offer comprehensive cloud solutions that will give you more flexibility and remote access to your network.

Smart cloud solutions
Tailored to your business operations and services
Hybrid and private cloud options available

Learn more about our cloud business solutions and cloud phone systems.

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Remote IT Services

If your network goes down after work hours, or if your in-house team can’t fix your technical issues, we can help you remotely. Our remote IT services let us access your network off-site. With us, you can get the technical support you need when you need it – even when we’re not there.

24/7 availability
Includes desktop and server support
Mobile, on-call IT specialist

Mobile, on-call IT specialist

Learn more about remote IT support.

Disaster Recovery

An IT disaster can disrupt your business and wreak havoc on your workflow and productivity, so timely disaster recovery should be a critical feature in your contingency. Our team can design a disaster recovery plan and implement measures to ensure minimal impact on your operations and services if an IT disaster occurs.

System redesign and restructuring
System restoration and maintenance
Automated failover features for hardware and software failures

Learn more about IT disaster recovery and business continuity management.

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Workstations

Ensure smooth operations for your team by creating a more seamless and integrated network of workstations. We’ll help you set up, modify, and monitor your workstations so that it matches how your business runs and operates.

Optimising on-site workstations and service areas
Back-ups for critical systems
Software maintenance and updates
IT Procurement
Virtualization

Security and Antivirus

Protect your network and keep your information safe with the right security measures. We can help you set up the network security your business needs, providing the right level of internal and external access to prevent network leaks or breaches.

Modified network security – Firewall, access points, and system settings
Virus and malware protection

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Managed IT Solutions Designed for Your Business

Regardless of the level of managed IT services you need, we’ll make sure to meet your IT needs. We will look after every aspect of your IT infrastructure so that you can direct all your efforts on running your company and growing your business.

Contact us today if you have any questions or want to discuss how we can help. We provide managed IT services Brisbane wide, assisting small and medium-sized businesses to get the right IT infrastructure for their needs.

You can count on managed IT support from Connected Platforms when you need it.

Let us worry about managing your IT so that you can focus on running your business. Let’s have a chat.

Let's grab a coffee and chat!

Why Choose Connected Platforms?

You will receive these incredible benefits by using our managed IT solutions:

Increased Productivity

Our managed IT services feature 24/7 computer and network monitoring so that you can work smoothly no matter the time or date. By always keeping an eye on your system, we can help you address issues as soon as possible and prevent problems from happening.

Custom-made Packages

We understand that every business is different, even between those that are in the same industry. At Connected Platforms, you’ll receive a customised package tailored to your business. We will ensure you get the managed IT solutions that meet your needs and requirements, no matter your business size and budget.

Fixed Costs

We charge a flat-rate fee for complete, 24/7 coverage of all your IT needs. We don’t charge extra if your server or network suddenly fails. With Connected Platforms, you’ll always get a fixed and predictable cost for your managed IT services, no matter what system issues you face along the way.

24/7 Availability

We are here for you in Brisbane day or night, on weekends and holidays to ensure your IT services always run smoothly. We understand that IT issues can strike at any time – and often when you least expect it – so we’re always here ready to help.