MANAGED IT BRISBANE

IT Services Redefined with Managed IT from Connected Platforms – Your Technology Success Provider

Managed IT is an alternative to the on-demand break/fix model of providing technology support – in the past, the service provider would supply your business with on-demand services when needed and bill you for the work done. Under the managed IT services model, we provide you with ongoing IT services for a reasonable, flat rate to keep the information technology in your business performing at its peak. Managed IT from Connected Platforms lets you stop worrying about your IT infrastructure and allows you to focus on what you do best – growing your business.

For managed IT services Brisbane wide, call us on (07) 3062 6932 or book an obligation-free coffee meeting with Eric to learn more about how we can help to take the hassle out of IT in your business

Make Connected Platforms Your Managed IT Provider Today

We deliver managed services Brisbane businesses trust to keep them prepared for any eventuality, up and running efficiently, and without the overheads associated with keeping an in-house team of IT technicians. Here is how our managed IT services work for you:

Tailored support

Managed services Brisbane business owners used to rely on in the past, may have been cookie-cutter, but not with Connected Platforms. We know that every business is different, and we make sure that our support meets your needs.

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Increased productivity

A key benefit of our managed IT services, is that we keep an eye on your systems so that you and your staff do not have to, allowing you and your team to focus on work without being hassled by technology-related headaches. We can help you address issues soon after they arise, to always keep you on track.

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Fixed Rates

We charge a flat-rate for a complete 24/7 managed IT services package. We do not charge extra for dealing with failures you can not predict. Since you are paying a fixed, flat-fee, your IT support and maintenance costs are always predictable, no matter what IT issues you face, or when.

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24/7 Support

We offer 24/7 managed services Brisbane wide, here for you day and night, on weekends and on holidays to make sure your IT infrastructure is always running at its peak. IT issues can strike any time, and we are here to help you deal with them, any time.

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Make Connected Platforms your managed services Brisbane wide provider of choice. Call 07 3062 6932 now, to get started today.

Managed IT Services Tailored to the Needs of Your Business

We offer the following as a part of our package and deliver managed IT services Brisbane wide. Regardless of what level of support your business needs, we will make sure our IT services measure up.

Servers

  • Server setup
  • Server monitoring
  • Maintenance
  • Back-up
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Internet

  • Internet monitoring and optimisation
  • Firewall management and protection
  • VPN (Virtual Private Network) set-up and configuration
  • Managed WiFi for Small Business
  • Hosted e-mail

Cloud Solutions

  • Smart cloud solutions tailored to your business’ services and operations
  • Hybrid clouds
  • Private clouds
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Remote IT Services

  • 24/7 support
  • Desktop support
  • Server support
  • Mobile, on-call IT specialist

Disaster Recovery

  • System maintenance
  • System restoration
  • Automated failover for hardware and software failures
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Workstations

  • Workstation performance optimisation
  • Back-ups
  • Software updates

Security and Antivirus

  • Virus protection
  • Malware protection
  • Network security
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Frequently Asked Questions

What are managed IT services?

Managed IT is an alternative to the on-demand break/fix model of providing technology support. The break/fix model would supply your business with on-demand services when needed and bill you for the work when completed. On the other hand, managed IT services provide you with an ongoing IT service for a reasonable, flat-rate fee to keep the information technology in your business performing at its peak.

What are the benefits of managed IT services?

Unlike the reactive break/fix model of the past, managed IT is a proactive solution and ongoing service that prepares your business for any eventuality, keeps your systems running efficiently and at their peak. With managed IT you can expect, tailored 24/7 support, fixed rates, and likely boosts to employee productivity.

What is included in managed IT services?

While managed it service inclusions will vary from provider to provider; At Connected Platforms, we provide comprehensive support for servers, internet and cloud solutions, remote IT services, disaster recovery, workstations, security and antivirus protection.

Why do we need managed services?

If you’re a small or medium sized business that is struggling to meet it’s growing technological needs or are simply looking to focus on your core business goals rather than having to attend to unpredictable IT issues; Then managed services from a team of IT professionals can not only be a cost-effective IT solution but also helps to ensure you don’t have to worry about any potential technology headaches if and when they arise.

Are managed IT services cost-effective?

The simple answer is yes! Using managed services often proves more cost-effective for small to medium businesses because managed service offerings include a high level of IT support at a fraction of the cost of having an in-house IT support team.

Call us on (07) 3062 6932 today and ask us about managed IT. We deliver our managed IT services Brisbane wide. Still not convinced that our IT services can improve your business? Book an obligation-free coffee meeting with Eric to learn how we can help you.

Managed IT Services Tailored to the Needs of Your Business

We’ll make sure our IT services will measure up to the needs of your business, no matter what level of coverage you might need. Delivering our managed IT services Brisbane wide, we look after all aspects of a business’ IT infrastructure so that you do not have to. For a flat fee, we provide you with managed IT services like those you would expect from a specialized in-house team, at a fraction of the cost of hiring your own IT staff.

Call us on (07) 3062 6932 today, and ask us about our managed IT services. We deliver managed services Brisbane business owners trust.

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Let us worry about managing your IT. Our IT services take the burden off your shoulders so that you can focus on running your business.

Connected Platforms – Managed IT Brisbane Wide

Contact us today for managed IT Brisbane businesses trust to keep them up and running 24/7. Call 07 3062 6932 now, to get started today.

We help businesses like yours get the IT support they need to grow without having to worry about technology headaches. Request your free IT health check, today!

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