Managed IT Services Pricing
How much do Managed IT Services cost? Let’s break it down.
Most companies spend between $3,000 and $6,000 per month—but what you pay depends primarily on how many users you need to support. Below, we’ll show you what drives costs up or down, why pricing varies across providers, and how to choose the right fit for your business.
Pricing Breakdown
We offer one managed IT service model, built around the technology stack and support standards we know work. Pricing scales mainly by the number of supported users, with onboarding quoted separately based on the complexity of your environment.
Below are common price ranges based on user count:
Onboarding is quoted separately and usually falls between $3,000 and $4,000 depending on your environment’s complexity.
Frequently Asked Questions
Pricing includes Brisbane-based helpdesk support, remote and onsite support where required, proactive maintenance, updates, Microsoft 365 support, cybersecurity, endpoint protection, backup, vendor management, strategic IT advice, and account management.
Yes. Onboarding is quoted based on your environment’s size and complexity. Typically this falls between $3,000 – $4,000, and covers discovery, migration, setup and configuration.
We count unique supported users, not devices.
Yes, we update your plan as your headcount or needs change.
Our standard agreement is a 12-month term with a 30-day cancellation notice. This gives you stability while maintaining flexibility.
We offer co-managed IT support options that enhance your existing team — giving them extra capacity, shared responsibility, and specialist skills without overlap.
The biggest pricing factor is the number of supported users. Pricing can also be affected by:
– number of locations
– server and network complexity
– Microsoft 365 tenant condition
– cybersecurity requirements
– backup and disaster recovery needs
– existing hardware and software condition
– whether internal IT is already involved
– onboarding and remediation work required
Still not sure what it will cost?
Every business is different. Book a 20-minute call and we'll give you a straight answer — no obligation, no pressure.