Connected News
Tech Tip of the Month: Don’t Ask AI Questions. Give It a Job.
Get better results from AI by giving it a role, a clear outcome and useful context. Includes practical prompts for email, meetings and problem-solving.
Co-managed IT: who owns what between your IT lead and an MSP?
A practical responsibility map for Brisbane businesses combining an internal IT lead with a managed service provider.
Managed IT contract exclusions: what can still cost extra?
A fixed managed IT fee should reduce surprises, but it is not a blank cheque. Here is what Brisbane businesses should check before signing.
Device code phishing: how to recognise and stop it
Device-code phishing can send you to Microsoft’s genuine sign-in page and still give an attacker access. The key question is not whether the page looks real. It is whether you started the sign-in
Why IT problems keep coming back
Recurring IT issues usually mean the symptom was fixed but the underlying cause was not. Here are seven common causes and what Brisbane businesses should expect from a proactive MSP.
Best Managed IT Companies in Brisbane (2026)
An honest guide to choosing the right managed IT provider in Brisbane — covering Techpath, Blackguard, Tech Engine, ShadowSafe, and Connected Platforms.
What AUSTRAC’s New AML/CTF Laws Mean for Your IT Systems
On 1 July 2026, Australia’s anti-money laundering laws expanded. Thousands of businesses that previously had no AML/CTF obligations now do — specifically accountants, lawyers, conveyancers, real estate agents, and dealers in precious metals
What Is SMB1001? Australia’s Small Business Cyber Security Standard Explained
SMB1001 is the Small Business Cyber Security Standard, developed by the Cyber Security Cooperative Research Centre (CSCRC) in partnership with Australian small business organisations. Released in 2023, it’s designed specifically for businesses with
What Is the Essential Eight? A Practical Guide for Brisbane Businesses
The Essential Eight is Australia’s most widely used cybersecurity framework, developed by the Australian Cyber Security Centre (ACSC). It gives businesses a practical, prioritised set of eight security controls designed to make it
How to Choose a Cyber Security Framework for a Small Business
If you’ve ever tried to google “what cyber security framework should my business use,” you’ve probably landed on a wall of acronyms — NIST, ISO 27001, ISM, Essential Eight — and closed the
How to Create an IT Security and Compliance Policy
The Essential Eight is Australia’s cybersecurity baseline for businesses of all sizes. Here’s what an IT compliance policy needs to cover and how Brisbane SMBs can get started.
What to Look for in a Managed IT Provider in Brisbane
The honest checklist for evaluating managed IT providers in Brisbane — what to ask, what to look for, and the warning signs that should make you walk away.
