IT Disaster Recovery Services

We now live in an age of an increasingly digital economy. As the rate of digitalisation continues to rapidly progress, it is more important than ever before for businesses to adopt digital technologies which now form a core part of modern-day economies. In simple terms, if your business is not digitally enabled, you may be missing out on significant opportunities. And while information technology brings new possibilities to the table, it comes with new challenges as well. In an age of increasing reliance on technology, it is more important than ever to have an IT disaster recovery plan. Your staff rely on having access to working systems in order to be productive, and these days more often than not, to be able to work at all. Simply backing up your critical data for restoration is no longer enough – a comprehensive IT disaster recovery plan can keep your business running in a crisis when others are shutting down.

Call Connected Platforms on (07) 3062 6932 to learn more about how our IT disaster recovery services can prepare your business for an unforeseen crisis. Challenge the information technology in your organisation and find out the truth about how prepared for a potential technology catastrophe your business really is, by requesting your FREE IT HEALTH CHECK today.

How Will We Prepare You for IT Disaster Recovery?

 

Rather than trying to predict what form the next disaster to affect your business may take – if 2020 has taught anyone anything, is that it is impossible to predict the exact nature of every contingency – instead, we prepare your business to face any technology issues head-on through not only IT disaster recovery solutions that bring you back from a catastrophic IT failure, but also by implementing ongoing protection strategies and best practices that make your organisation more resilient.

Why Do Businesses Need to Have an IT Disaster Recovery Plan?

 

A digital technology crisis can arrive at your business in many forms – in the best-case scenarios it may cause temporary downtime or reduce employee productivity, in the worst cases it can effectively cripple your business operation for good. Imagine operating a business in Toowoomba during the 2011 flash flood that swept through the town without a warning within a mere thirty minutes, submerging businesses, their IT systems destroyed completely – those without an IT disaster recovery plan unable to quickly return to operation. Even if you consider your business as resistant to natural disasters, consider finding yourself unable to continue operating remotely with your staff working from home at the height of the Brisbane lockdowns during initial outbreak of the global pandemic in South East Queensland. The inability to quickly adapt to that new mode of operation has caused many business owners to shut down their operations in 2020, many of those businesses did not survive this period. What has happened in the year 2020 was not only unprecedented, but it was also unexpected, and it has effectively demonstrated the need for business operators to prepare for any contingency. IT disaster recovery plans aim to keep your business running while others are shutting down.

Failing to plan is planning to fail; do not let yourself get caught out by the next unexpected disaster, call us (07) 3062 6932 to learn more about how our IT disaster recovery services can prepare your business for an unforeseen crisis. Request your FREE IT HEALTH CHECK today and find out how prepared you really are for the next big catastrophe.

 

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What are Our Solutions to Helping You Handle a Disaster?

Resilient Design

Our system design methodology introduces contingencies and fall-back measures to keep critical technology dependencies in your business from disrupting your operations if they fail. For example, if your business has to always be online, we can ensure that you have a back-up internet connection available if your main line goes down.

1

High Availability

Systems designed and operated by Connected Platforms provide automated failover in case of hardware, software, or infrastructure failures, allowing your business to continue operating without interruption where your unprepared competitors could not.

2

Business Continuity

At Connected Platforms, we ensure that your system is available anywhere, instantly in the event of a disaster. Our remotely accessed data centres use state-of-the-art, bleeding-edge cloud solutions that enable your business operations to run without pause, even in the face of a technology crisis.

3

Disaster Recovery

Even in an event of completely catastrophic event, the information technology upon which your business operations depend, can be quickly restored when you work with us at Connected Platforms.

4

Our Planning Process

Instead of worrying about what the future might hold and trying to protect your system against threats, we believe in taking a multi-faceted approach and implementing comprehensive disaster recovery solutions in addition to protection. That way, if something does happen, you can face it head on, knowing that your business is going to recover swiftly.

When we get started with you as a new client, we spend some time with you to strategically develop a customised IT Disaster Recovery Plan. That way, we have an understanding of what your business wants and can develop the most cost-effective way to deliver it.

We believe in giving you everything you need and nothing you don’t so you never pay for more than what your business requires for smooth and efficient operation.

Here is what our process looks like:

Assess

We assess every process in your organisation to identify what technologies it requires to continue operation.

Identify

We identify and catalogue your application portfolio to accurately determine your businesses’ Service Level Objective.

Define

We define what disaster recovery and business continuity / stability means in your business.

Train

We provide your teams with the training they need to be mobilised, prepared and ready in a crisis to help them remain productive at all times.

Identify Critical Dependencies

We identify critical cross-dependencies between your core systems and the peripheral technologies in your business to ensure that we have considered how various aspects of your process and operations rely on one another to remain productive.

Develop SLA’s

We develop Service Level Agreements identifying the technical requirements that have to be met to ensure security and resource availability in your business.

Monitor

We oversee, test, and evaluate the current recovery systems and business continuity strategies with around the clock monitoring to ensure they are adequate to maintain your business in operation in the face of a catastrophic technology failure.

Reassess

We also regularly review and reassess your backup, recovery and continuity solutions and processes with a focus on changing, new and evolving threats to the technologies your business depends on.

Frequently Asked Questions

What is disaster recovery?

IT disaster recovery refers to having a set of tools, procedures and policies in place to enable the recovery or restoration of vital technology services following either a natural or human-induced behaviour such as a natural disaster, a virus or malware infection, or cyber-attack within your business.

How can our IT disaster recovery plan help your business?

At Connected Platforms, we prepare your business to face any technology issues head-on through not only IT disaster recovery solutions that bring you back from a catastrophic IT failure, but also by implementing ongoing protection strategies and best practices that make your organisation more resilient.

How does disaster recovery differ from business continuity?

While often confused with ‘business continuity’, IT disaster recovery specifically focuses on the restoration and recovery of technology systems that support critical business function, as opposed to ‘business continuity’ which primarily focuses on ensuring that all essential aspects of a business continue to function despite a potentially disruptive event.

What is included in an IT disaster recovery plan?

An IT disaster recovery plan or ‘DR plan’ for short, typically consists of the following: determining the extent or scope of the required recovery in the event of a disaster; identifying threats and vulnerabilities to critical assets; reviewing a business’ history of past incidents and current recovery strategies; identifying a response team; and finally plan testing, review and periodic updates to your DR plan.

What is Connected Platform’s approach to IT disaster recovery planning?

Instead of worrying about what the future might hold and trying to protect your system against threats, we believe in taking a multi-faceted approach and implementing comprehensive disaster recovery solutions in addition to protection. We provide a comprehensive IT disaster recovery solution that includes resilient design planning for contingencies, high availability to combat infrastructure failures, remote business continuity solutions and disaster recovery services for worst case scenarios.

How much does disaster recovery cost?

Disaster recovery plans will vary from provider to provider depending on the level of contingency planning and business continuity solutions required. For most businesses, however, the cost of a data-breach or prolonged server downtime can often far outweigh the costs involved with implementing a disaster recovery plan. If you’d like to find out more about how a disaster recovery plan can help your business, get in touch with the Connected Platforms team today.

We can help to keep your business going when disaster strikes. Let’s have a chat.

Do Not Risk Downtime and Loss of Productivity in the Face of Adversity – Get in Touch with Connected Platforms Today

Regardless of whether you are a start-up or an established business, if you rely on technology for the continued and uninterrupted operation of your business, it is crucial for you to be prepared.

No matter the size of your organisation, if you’re looking for large, medium or small business IT support, call us on (07) 3062 6932 to learn more about how our services can prepare your business to keep operating while your competitors are closing down in the face of a catastrophic technology failure.

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