L1 North Tower, 527 Gregory Terrace

Fortitude Valley,

QLD 4006

IT Services for Small Business /

Remote IT Support Services

Remote IT support means no disruptions and quick, reliable support when you need it.

With remote IT support services, you don't have to worry about losing valuable time at work due to technical difficulties, just give Connected Platforms a call and we’ll be right there ready to help..

With remote IT support services, you don’t have to worry about losing valuable time at work due to technical difficulties, just give Connected Platforms a call and we’ll be right there ready to help.

Connected Platforms Employee | Featured image for Managed Services vs Break Fix Page by Connected Platforms

Give our friendly team a call today to discuss how our remote support services could benefit your business.

Remote IT Support for Small Busines

Now, we all know how costly and frustrating unforeseen technology outages can be for your business. But when you partner with Connected Platforms, feel confident knowing you have a team of experts on your side at all times. Don’t’ worry about hiring a full time IT team and spending money when you don’t need to – consider us an extension of your team.

Why Should I Consider Remote IT Support?

Rather than calling on a technician or a consultant to help once a problem has already taken place, our team continuously monitor and manage your systems to remedy and prevent problems from happening before they even get the chance to. Remote IT help has never been more appealing and cost effective than it is with us.

We care about the health of your technology and systems

Our team are always monitoring and managing your software’s

You’ll always have a team of expert technicians when you need them the most

You are saving your business valuable time and money

Boosting your productivity when it’s the most important

Connected Platforms Employee | Featured Image for the Business IT Solutions Page of Connected Platforms.

Let’s grab a coffee & chat about how we can help!

Book a coffee meeting so we can get to know your business!

The Benefits of Remote IT Support Brisbane

Extensive Services

Our team will be taking care of your IT needs, both remotely and when you need us on-site. This includes anything from desktop support to protecting against malware and ensuring your systems are always running smoothly.

Affordable Fees

We take pride in customising our remote IT assistance to fit your specific business needs, at a very reasonable fixed price. This means, no more overspending on one-off support services when problems have already occurred.

More Free Capital

Our dedicated remote IT support services are specifically designed and implemented to handle all of your IT issues, meaning you don’t have to stress about the expense of hiring a full time or even part time specialist that isn’t needed. The best part? No hidden fees!

Expert Technicians

Thanks to our collective years of experience in the industry, our team have gained all of the relevant and technical know-how to ensure your businesses IT systems are running at 100% every time. When something goes wrong? We’re onto it.

Fast Response

Something that we really pride ourselves on when it comes to our remote IT support services is providing fast responses to our Connectees. We know how frustrating it is to wait in an online queue for tech support, but that doesn’t happen when you contact us.

Productivity Boost

Thanks to the fast remote IT assistance that we provide, we are able to fix your relevant IT issues promptly. This means your team spends less time waiting around for their technology and systems to be back up and running and spends more time actually working.

Business IT Support Brisbane

We Care About Your Business

Our job when it comes to remote IT support for small business is to protect your IT, systems, and software’s at a full and efficient capacity. We’re not just your IT support services, we are an extension of your team – meaning you have the advantage of leaning on us when you need to the most, and we’ll be there every time. Our philosophy is that you have the ability to set and forget because we don’t! You get to focus on the most important aspects of your business, while we maintain the technical aspects to ensure everything is running smoothly at all times.

Connected Platforms Employee with Client | Featured Image for the Business IT Solutions Page of Connected Platforms.

Frequently asked questions

Here are some common questions about this service.

With remote IT support, a Connected Platforms technician can quickly fix computer issues without being in the same location as the network. This is more efficient than having your own IT team because they are readily available to solve any problems you might have.

At Connected Platforms, we understand that every business is different and tailor our remote support services to fit your specific needs. Our team can provide assistance with computer or network issues, cloud business solutions, VOIP and external devices, software training, remote learning solutions and more. With us on call 24/7/365, you’ll never have to wait for the IT department to fix an issue again.

If you’re looking to get started with remote tech support for your business, Connected Platforms is a great option. Simply contact us to discuss your business’ IT needs, and we’ll tailor a plan specifically for you. Our team of experienced IT support technicians will make sure that everything runs smoothly and efficiently.

Some of the key benefits that come with engaging a remote IT support team include access to knowledgeable tech experts, affordable fees, increased free capital for your business, and fast response times. If you’re looking for a way to boost productivity within your organisation and ease some of the stress that comes with running a business, then IT support is definitely worth considering.

The price you pay for remote tech support depends on the company and how much service your business needs. But using a managed service provider, like Connected Platforms, to manage your IT support could lower your costs because you won’t need to pay someone full-time.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

Areyou interested in our Remote IT Services?

Connected Platforms Employee | Featured image for Managed Services vs Break Fix Page by Connected Platforms

If you’re ready to discuss our remote IT support Brisbane services that businesses trust, give us a call today.

Schedule a coffee meeting instead if you’re wanting to sit down and have a chat about how we can better assist your businesses IT.

Alternatively, you can take advantage of our IT Health Check – It’s completely free!

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