L1 North Tower, 527 Gregory Terrace

Fortitude Valley,

QLD 4006

Business IT Solutions /

Business Continuity Management

Business continuity refers to how well your business maintains its essential functions during a disaster (or after one has taken place).

Business continuity is a vital solution for digitally enabled businesses, and with our business continuity management solutions you’ll be saving yourself not only a lot of time and money, but productivity and team efficiency as well.

Speak to our managed services provider team today to start discussing the best business continuity strategy for you.

IT Service Continuity Management

All businesses that are digitally enabled will be confronted with threats of minor power outages, unexpected disasters, natural disasters, and system failures – this is a fact of life. All of these potential issues will have an effect on your phone services, business software, productivity and working efficiency. With Connected Platforms, our IT continuity management has been designed to be tailored to our Connectees and their business, ensuring you always have the right amount of support and disaster management in place for the unknown.

Our IT continuity management solutions have one goal: to keep your business up and running at all times. We do this by implementing the following steps-

Wireless Backup

If your business loses anything from phone services to internet connection, our system will automatically transfer phone calls and internet access (such as emails and messages) to a wireless network. The best part? Our service is designed to be compatible with any phone and internet service.

Advanced Voice Solutions

If an unplanned event takes place, our system will reroute and forward your phone calls to a different number, seamlessly and effectively – ensuring your business operations can remain in progress while we work to get your systems back up and running.

Cloud Hosting and Data Backup

Keeping your critical data and applications safe is so imperative – and we completely understand that. When you engage Connected Platforms, you’re prioritising risks that on-site servers pose, because we work to avoid those threats and issues at all times.

Data Networking

If an outage occurs, our system offers secure, redundant hardware and brilliantly designed network rerouting to provide automatic failover. This means, should something go wrong, your data networking is kept safe and running.

We have built Connected Platforms based on trust and reliability.

Regardless of the size of your business, the team at Connected Platforms are here, ready to scale our services to meet the needs of your team and your company’s IT service continuity management.

Let’s grab a coffee & chat about how we can help!

Book a coffee meeting so we can get to know your business!

Why Choose Our Business Continuity Solutions

Complete peace of mind is what you will experience when you work alongside Connected Platforms and our business continuity management – you’re more than just a client to us, you’re a Connectee, and we care about your business. The last thing we want, is for your systems and software to shut down, and leave your team out of work. When you work with us, we work together to develop and run your business continuity plan at an efficient rate, this includes:

Operational stability

Keeps any disruptions to a minimum so your business can continue to run.

System retrieval:

Allows all critical IT systems to be recovered intact.

No customer disruptions:

Continue to provide products and services to customers with maintaining their confidence.

Limit financial exposure:

Lower your company’s risk of financial loss while continuing to operate as per normal despite an outage.

Investor and customer confidence:

Offers protection to your company’s longstanding reputation.

Ensures compliance:

Enables you to continue meeting regulatory and legal requirements without disruption.

Our services are scalable

Regardless of the size of your business, the team at Connected Platforms are here, ready to scale our services to meet the needs of your team and your company’s IT service continuity management.

Frequently asked questions

Here are some common questions about this service.

It is the process of planning and creating a system of prevention and recovery from a range of potential threats that may affect your business in order to minimise disruption and downtime to a business’ day to day operations. Potential threats can include break-ins, flooding, fire, accidents caused by internal or external concerns and digital threats including hacking, viruses and more.

Business continuity management is not just for large organisations and corporations; In fact, small to medium sized businesses can also greatly benefit from implementing business continuity solutions as a small business is less likely to have viable alternatives to critical business operations and functions should a disaster strike.

While there are upfront costs with establishing a business continuity plan, businesses of all sizes will often find that the benefits of implementing IT continuity management greatly outweigh the initial costs. To decide whether this is right for your business, it’s important to establish the costs associated with the loss of your business’ core functions during a disaster and weigh this against the cost of implementing a disaster plan. To find out more get in touch with the Connected Platforms team today.

It should include the following key aspects for maximum effectiveness in the event of a disaster:

  • The identification of the scope of the plan & key business areas.
  • Identifying critical functions essential to your business’ operational stability.
  • Recognising the interdependences of each of these critical functions.
  • Determining an acceptable level of downtime for each of your business functions.
  • The planning and creation of a process to reduce downtime in the event of a disaster.
  • On-going maintenance and review of your plan to ensure that your plan remains relevant to your organisational needs.

Connected Platforms provides a wide range of IT continuity management solutions from wireless backup, cloud hosting and data backup, advanced voice solutions and data networking. With our core focus on keeping your business running during a potential disaster, we work towards ensuring that you can remain in contact with your colleagues and customers throughout the event, keeping you on the road to success.

Contact Connected Platforms Today!

Alternatively, enquire for a FREE IT health check to ensure your business is performing at its capacity.

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