L1 North Tower, 527 Gregory Terrace

Fortitude Valley,

QLD 4006

Business IT Solutions /

Business Continuity Management

Connected platforms client meeting | Featured Image for the Business Continuity Management Page of Connected Platforms.

Business continuity refers to how well your business maintains its necessary functions in the event of a disaster, such as your systems crashing, or your server being shut down. With digital business being a major focus for most companies, it is vital to ensure your business stays operational should such an event occur.

Our business continuity management solutions are designed to keep your company operating at all times, or if downtime is unavoidable, get you back online as soon as possible. Along with increasing productivity and team efficiency, our services are also cost-effective to save you valuable time and money.

Connected Platforms Employee | Featured image for Managed Services vs Break Fix Page by Connected Platforms

At Connected Platforms, we specialise in providing IT services for business to medium to large companies to help keep you operating at optimal productivity. Reach out through our online contact form or give us a call on (07) 3062 6932 to learn more.

IT Service Continuity Management

When you operate your business in the digital space, it is inevitable that you will be confronted by a disaster that affects your operations. This might come in the form of power outages, natural disasters, system failures, and other unexpected occurrences. These problems can cause issues with your phone lines, software, productivity, and overall working efficiency as you attempt to fix the issue.

When you work with Connected Platforms, you gain access to our business continuity services, which are designed to protect you and your systems in the event of a disaster. We tailor these services to each of our clients to ensure we provide you with the right level of support, no matter how large your business may be. Our business continuity solutions have one goal, which is to keep your business up and running at all times, and we achieve this through:

Wireless Backup

If your business’ phone service or internet connection goes down, it can cause issues with your operations or prevent clients from reaching you. That’s why our business continuity managed services automatically transfer phone calls and internet access to a wireless network in the event of a disaster.

Advanced Voice Solutions

Our business continuity management includes the ability to reroute and forward phone calls to a different number if your phone services go offline. We ensure this transition is as seamless as possible, causing minimal disruptions to your operations while working to get your systems back online.

Cloud Hosting and Data Backup

It is vital that you always keep your critical data and applications safe, even when disaster strikes. When you use our business continuity services, we help you avoid the risks that on-site servers pose by hosting your important data in the cloud to keep it safe and secure.

Data Networking

If a disaster does strike, our IT continuity management solutions ensure your data networking is kept safe and running. Our system offers secure, redundant hardware and brilliantly designed network rerouting to provide automatic failover.

If you would like to learn more about how these services can benefit your business, access our online contact form, or give us a call on (07) 3062 6932 to organise a friendly chat over coffee.

Let’s grab a coffee & chat about how we can help!

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The Benefits of Our Business Continuity Solutions

Complete peace of mind can be hard to find when you operate a largescale business, but here at Connected Platforms, we’re committed to helping you achieve that goal. Rather than viewing you as a client, we view you as a partner as we work together to help your company achieve success. System disruptions threaten this goal, which is why our business continuity services are designed to keep your business operating even when disasters strike. Our IT service continuity management provides:

Operational Stability

Keeps any disruptions to a minimum so your business can continue to run.

System Retrieval

Allows all critical IT systems to be recovered intact.

No Customer Disruptions

Continue to provide products and services to customers with maintaining their confidence.

Limit Financial Exposure

Lower your company’s risk of financial loss while continuing to operate as per normal despite an outage.

Investor and Customer Confidence

Offers protection to your company’s longstanding reputation.

Ensures Compliance

Enables you to continue meeting regulatory and legal requirements without disruption.

Need Help with Business Continuity Management?

As the IT solutions company medium and large businesses trust to keep their operations up and running, we’re here for you. Our business continuity managed services are easily tailorable to meet the size and demands of your business, ensuring you only pay for the services you need. Give us a call on (07) 3062 6932 or reach out through our online contact form to get started.

Frequently asked questions

Your business continuity plan is created to identify the potential dangers that pose a threat to the operation of your business, while devising ways to avoid or minimise these threats. These dangers include break-ins, flooding, fire, accidents caused by internal or external concerns, and digital threats such as hacking and viruses.

If your business operates online, it is highly recommended that you use continuity management to protect your operations in the event of a disaster. This is especially true for big businesses, as prolonged downtime can cause serious issues for your productivity and income.

Keeping your business protected at all times is always worth it. The upfront cost of IT continuity management is worth the security it provides, as it has the potential to save you a fortune in the long run. A good way to calculate the value of this service is to establish the costs associated with the loss of your business’ core functions compared to the cost of implementing a disaster plan.

An effective business continuity plan should include the following key aspects:

  • The identification of the scope of the plan & key business areas.
  • Identifying critical functions essential to your business’ operational stability.
  • Recognising the interdependences of each of these critical functions.
  • Determining an acceptable level of downtime for each of your business functions.
  • The planning and creation of a process to reduce downtime in the event of a disaster.

On-going maintenance and review of your plan to ensure that your plan remains relevant to your organisational needs.

At Connected Platforms, we provide a wide range of management solutions, such as wireless backup, cloud hosting and data backup, advanced voice solutions, and data networking. Our focus is on making sure your business stays running during a potential disaster, while also ensuring you remain in contact with your colleagues and customers at the same time.

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