Remote IT Support

Imagine this. You’re at work in the middle of a busy day. Clients are calling off the hook and you are really on a roll. You’re in the middle of putting together a new proposal for a client, when all of a sudden, your network goes down. Ok, no problem – you get an IT team onto it. But it takes them most of the day struggling to get it back up online, and by the time everything is up and running again its 3pm.

There has to be an easier way, right? With Connected Platforms, there is! Rather than calling for a technician to come out and then waiting forever to get everything back up and running, our remote IT services can fix the problem quickly and easily. Connected Platforms has the ability to plug into your network from our location, making it a fast and extremely convenient way for you to get the problem solved.

Let’s face it. Unforeseen technology outages are costly and problematic for your business. Let us join you and provide reliable and trustworthy remote IT services.

What we offer

We’re a Brisbane based technical IT support company who are committed to providing you with reliable and cost-effective network management. When Connected Platforms joins your team you will receive:

Extensive Services

We have the ability to handle all your IT needs, from desktop and server support to remote viral and malware protection.

1

Affordable fees

We customise our managed IT services to fit your specific needs, at a very reasonable fixed price.

2

More free capital

Our team can handle all your issues, which means you do not need to go to the expense of hiring a full-time IT specialist.

3
The cost of IT being down in your business

When your internet or network is down in your business, it has the potential to be hugely costly to you. Network downtime has a range of hidden issues associated with it, including:

  • Lost revenue
  • Loss in productivity
  • IT recovery costs
  • Supply chain roll-on effects
  • Brand damage
  • Low employee morale
  • Overtime costs to meet deadlines

The ultimate effect of IT downtime is that you’re going to be less productive in your business. When staff cannot access key systems that they need for their work they cannot keep their momentum going which causes disruptions to your business.

The solution? Having a proactive strategy in place where you can tackle IT and network downtime before it becomes an issue. Outsourcing your technical IT support to a remote provider means that as soon as something goes wrong with your network, we can be onto the problem and fix it right away, which means less downtime for you.

If your business is the type where you require IT help 24/7, but you don’t have the money or resources to hire someone internally, remote IT support is an ideal choice for you. we can This means you’re not at the mercy of holidays or weekends when staff aren’t available. It means peace of mind for you.

Ready to get Started with Remote IT Support from Connected Platforms? Contact Us Today

With Connected Platforms at your disposal, you have the peace-of-mind and freedom to grow your business in Brisbane. Please give us a call today to discuss your needs and how we can meet them. You can reach us on 07 3062 6931 or send us a message online and we will get back to you.