IT Services for Business /
Managed IT Services Brisbane.
Connected Platforms – Your Partner in Providing Better Managed IT Solutions That Drive Success.
Managed IT services Brisbane businesses rely on are a smarter alternative to the break/fix model of providing technological support. Under our leading managed IT model, we provide you and your business with reliable, ongoing, and smart IT services for a flat-rate fee.
Here, at Connected Platforms, we are always on – meaning we are available for consistent support whether something has gone wrong or not.
We offer managed IT services for business that reduce stress around IT infrastructure, providing more time for our customers to focus on what they do best – growing their businesses. If it’s important for your business to have a reliable yet dynamic managed IT solutions model, we’re here to make it happen.
As a medium or large business, it may feel impossible to find a team of IT professionals you feel comfortable with. At Connected Platforms, we put our customers at the very forefront of what we do, ensuring confidence, comfort, and consideration. Let’s have a chat – contact our team today!
Benefits of Managed IT Services for Business from a Trusted Provider
There are many benefits to employing a business managed IT services model – especially when delivered by a trusted local provider across Brisbane. At Connected Platforms, we specialise in managed IT services for business, helping organisations improve operations, minimise downtime, and scale confidently with reliable tech support.
Tailored Support
As your partner in growing success, we aim to connect you with better IT and better results. We pride ourselves on consistently considering the unique needs of every client – tailoring our managed IT services Brisbane wide to support a diverse range of industries seamlessly. Whether you’re in retail, finance, healthcare, or another sector, we adapt our services to align with your specific business goals.
Fixed Rates
Transparency is key at Connected Platforms. One of the core advantages of our managed IT services Brisbane wide is offering predictable, fixed-fee pricing. We aim to eliminate the stress that comes with unpredictable charges based on sudden failures or problems. You’ll enjoy consistent fixed rates, no matter the complexity of your IT issues – making your managed IT for business budget-friendly and stress-free.
Increased Productivity
Our team take pride in being agile, pivoting towards new opportunities as they come. One of the main advantages of our managed IT services support is we are always monitoring your systems. Simply set, forget, and let us do the rest. This is the best way to free up time and continue growing your business through our reliable, productivity-boosting managed IT solutions. Proactive support leads to increased employee productivity and reduced downtime.
24/7 Business Managed IT Services
Unlike other providers, we offer round-the-clock support – weekends and holidays included. Our managed IT services Brisbane team is always on hand to keep your IT infrastructure running smoothly. Whether it’s a system issue or a security concern, we’re just a call away – anytime you need us. We know how quick things can go wrong, which is why we aim to be here for you at any time.
Let’s Grab a Coffee & Chat About How We Can Help!
Make Connected Platforms your go-to source for managed IT services Brisbane wide. Call (07) 3062 6932 now or book a coffee meeting to discuss how our tailored support model can fit with your business.
Leading Business Managed IT Services
As part of our managed IT services for business, we provide our clients with unparalleled support. When it comes to medium and large-scale businesses, IT infrastructure management is more complex and requires deeper attention to detail. At Connected Platforms, we never settle for easy fixes. As your local managed IT services Brisbane provider, we manage every aspect of your IT operations with care and precision. Our comprehensive managed IT solutions include:
Servers
Anything from server setup to server monitoring and regular maintenance, you won’t have to worry about something going wrong that can impact the productivity and efficiency of your team. We also take consistent back-ups, keeping your data safe and secure regularly.
Internet
The internet may seem like a simple connection to keep on top of – but there’s more that goes into it. We monitor and optimise your connection at all times, manage and protect your firewall, VPN setups and configuration, Wi-Fi services management, and hosted e-mail support. Stay secure and online – always.
Cloud Solutions
With Connected Platforms, our managed IT services for business include practical and safe cloud solutions that fit your business like a glove. Whether you need the versatility that comes with hybrid cloud solutions or the security of a private cloud, we've got you covered.
Remote IT Services
When you’re an IT provider, it’s important you offer around-the-clock support for your clients need – we do that here, and more, ensuring your desktops and servers run smoothly. Our expert business managed IT services include constant availability and rapid response times.
Disaster Recovery
Count on us for hassle-free system maintenance and restoration services that can’t be found anywhere else. Our automated failover solutions ensure a quick response to both hardware and software failures, keeping your systems running at their peak efficiency.
Workstations
At Connected Platforms, we've got your managed IT essentials covered with workstation performance optimisation, reliable and safe backups, and timely software updates to keep your systems in line with the most up-to-date processes, ensuring employee productivity.
Security & Antivirus
Keep your systems safe and secure with our optimised and comprehensive security services: virus protection, malware defence, and robust network security for your confidence. This keeps your digital environment secure without any need for added complexities – an essential part of any managed IT solutions suite.
No Matter What You Come to Us With, Connected Platforms Will Always Assist and Cater to Your Queries.
We take our managed IT services and support seriously – especially for the capacity of business we take care of. At Connected Platforms, we take pride in delivering reliable and transparent business managed IT services. Your success is our success – and we reflect that through honest communication, fixed pricing, and a strong commitment to proactive IT care.
At Connected Platforms, we really try to create a close-knit, trusting, and personable atmosphere and hope to emit that same energy to our Connectees. Whether you’re scaling your operations or need a more cost-effective way to manage your infrastructure, our managed IT services for business will align with your strategic goals.
Let’s discuss how our managed IT solutions model can elevate your business.
Frequently Asked Questions (FAQs)
Here are some common questions about our service.
Managed IT is a term for a proactive, flat-rate service that keeps your business’s technology running smoothly and efficiently at all times – as opposed to the break/fix model, which only provides on-demand services when needed and bills you for each job completed. For big business, this is detrimental. Every Connectee that comes to Connected Platforms receives tailored support and maintenance according to their IT infrastructure. This is something we take pride in as a team of specialists.
In contrast to the break/fix model, which is only responsive after something has already gone wrong, managed IT solutions are proactive and prevents problems before they happen – this is something crucial for businesses of a larger scale. With constant support and complete transparency on your side, you will be able to boost employee productivity and feel safer in the knowledge that your systems are on track, being maintained, and taken care of to their fullest potential while you work on building your business each day.
At Connected Platforms, we provide everything you need for managed IT services, including support for servers, high-quality internet and cloud solutions, remote IT services, disaster recovery workstations security and antivirus protection. We don’t want these services to be overwhelming, and we get they can be. But with us, it’s simple and it’s safe.
Our managed IT services Brisbane wide are one of the best ways to free up time and divert your energy to other areas of your business. Whether your company is struggling to meet its growing technological needs, or you’re wanting to put your attention elsewhere, don’t stress. Connected Platforms are always maintaining our customers’ technology and systems to ensure any potential issues are remedied before they happen.
The short answer: yes. Managed IT services save businesses money by reducing the need for expensive in-house staff while still giving you access to expert support and proactive monitoring. Unlike relying on a “one-man show” IT provider – where you’re left wondering who covers you during holidays or sick leave – a managed service team ensures continuity, consistency, and reliable coverage without the overhead.
At Connected Platforms, we deliver managed IT services in Brisbane for a variety of industries, including construction, manufacturing, professional services, healthcare, and not-for-profit organisations.
Each industry faces unique IT challenges, so we tailor our IT support, cybersecurity, and cloud solutions to match. Whether it’s protecting sensitive information, keeping systems reliable, or providing fast help when you need it, we ensure your technology works seamlessly so you can focus on running your business.
Choosing the best Managed Service Provider (MSP) in Brisbane comes down to finding a partner who understands your business and offers the right mix of IT support, cybersecurity, and strategic advice. Look for an MSP with proven local experience, clear service agreements, responsive support, and strong client reviews. The right provider should not just fix problems but help your business grow through reliable, proactive technology solutions.
Yes. Connected Platforms provides online cybersecurity awareness training that helps your team stay safe in the digital world. The training covers how to recognise phishing emails, create and manage strong passwords, and follow everyday best practices that reduce security risks. It also includes refresher modules and simulated attacks, keeping security top of mind and making your people a strong first line of defence.
Our helpdesk is 100% based in Brisbane, with no offshoring. When you call or log a ticket, you’ll be speaking directly to our local team who know your business and understand the local environment. This means faster response times, consistent service, and real accountability — all delivered by people who are part of your community.
All requests that come through our helpdesk are prioritised based on impact and urgency. Critical issues that stop your business from operating are handled first, followed by major problems that affect teams or systems, and then general requests such as password resets or small changes. Our goal is to make sure the most urgent issues are resolved quickly, while still keeping everyday support requests moving smoothly.
Interested in Our Managed IT Services Brisbane Offering?
Call us on (07) 3062 6932 today and ask us about our trusted managed IT services for business. Or book an obligation-free coffee meeting with Eric and learn how Connected Platforms can help elevate your business and IT strategy.