How to Create an IT Security and Compliance Policy

A useful policy explains what the business protects, who is responsible, which rules apply and how exceptions, incidents and evidence are managed.

Reviewed by Connected Platforms  |  Updated September 2026

What this guide covers

  • Define scope, roles and enforceable rules
  • Separate legal obligations from security baselines
  • Record approvals, evidence and exceptions

What the policy should contain

Purpose and scope

Explain why the policy exists and which people, systems, locations, data and suppliers it covers.

Roles and ownership

Name the policy owner, control owners, approvers and escalation points.

Access and acceptable use

Set rules for accounts, MFA, privileged access, devices, software, remote work and business systems.

Data handling

Define classification, storage, sharing, retention, disposal and privacy expectations.

Security operations

Cover patching, vulnerability management, logging, monitoring, backups and restoration testing.

Incidents and recovery

Explain reporting, triage, communications, decision authority, recovery and post-incident review.

Exceptions and enforcement

Document how exceptions are approved, risk-accepted, reviewed and closed.

Review history and evidence

Set review dates and identify the records that demonstrate controls are operating.

Compliance and cyber security are related, not identical

Compliance means meeting specific legal, contractual, regulatory or internal requirements. Cyber security reduces risk. A business can pass a narrow compliance check and still have material security weaknesses, or maintain strong controls without holding a formal certification.

Start by listing the obligations that actually apply. Then choose security baselines and frameworks that help meet those obligations and reduce risk.

Use the Essential Eight as a baseline where it fits

The Essential Eight can inform technical policy requirements for application control, patching, macro settings, application hardening, administrative privileges, operating systems, MFA and backups.

It is not a universal law for every Australian business. The target maturity level and implementation details should come from risk, contracts and stakeholder requirements. Refer to current ACSC guidance rather than copying old patching timeframes into a policy.

Read our Essential Eight guide for a plain-language overview.

A practical policy workflow

Understand obligations

List relevant laws, contracts, insurer questions, customer requirements and internal commitments.

Assess the current state

Review technology, data, processes, evidence and gaps.

Draft clear requirements

Use language staff and suppliers can understand and follow.

Assign owners and dates

Every material requirement needs an accountable owner and review cadence.

Approve and communicate

Leadership approves the policy; affected people receive guidance and training.

Implement and evidence

Configure controls, document decisions and retain useful operating records.

Review and improve

Test the policy after incidents, audits and major business or technology changes.

Copy-ready policy outline

  • Purpose
  • Scope
  • Definitions
  • Roles and responsibilities
  • Acceptable use
  • Identity and access management
  • Data handling and privacy
  • Device, software and patch management
  • Backup, recovery and business continuity
  • Incident response and reporting
  • Third-party and supplier security
  • Exceptions and risk acceptance
  • Training and enforcement
  • Evidence, review and document history

Need help turning policy into practice?

We can help you assess the current environment, define a realistic security baseline and translate policy requirements into accountable technical work.

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