Managed IT pricing for Brisbane businesses
Connected Platforms charges $310 per supported user each month for its fully managed IT service. Use the calculator below for a straight estimate, then speak with us about the condition and complexity of your environment.
10 users: $3,100 per month. 50 users: $15,500 per month.
Calculate your monthly cost
Move the slider or enter your supported user count. The calculation uses the current rate of $310 per user per month.
The calculator covers 10 to 50 users. For larger or more complex environments, we’ll prepare a quote based on the actual scope.
What the monthly fee covers
The service is built around supported users, not the number of devices they carry.
What affects the final quote
User count drives the recurring estimate. The condition and complexity of the environment determine the onboarding work and may change the agreed scope.
Locations and networks
Multiple sites create more network, infrastructure and onsite support requirements.
Microsoft 365 condition
Shared accounts, weak permissions, missing multi-factor authentication and old configurations may need remediation.
Hardware and documentation
Ageing equipment and an undocumented environment take more work to discover and standardise.
Security and compliance
Cyber insurance, industry obligations or agreed security controls can change the required technology and implementation work.
Business applications
Specialist software and vendor dependencies can add support and coordination requirements.
Onboarding and remediation
Discovery, documentation, access transfer, configuration and agreed remediation are scoped before work begins.
Example monthly budgets
These examples apply the same $310 per-user calculation. They are illustrations, not client claims or final quotes.
12 supported users
$3,720 per month$44,640 per year22 supported users
$6,820 per month$81,840 per year35 supported users
$10,850 per month$130,200 per yearIs managed IT the right fit?
Usually a good fit
- Your team has 10 or more supported users
- Technology is important to day-to-day operations
- You want one team accountable across support, security and planning
- You use Microsoft 365 or are moving to it
- You want recurring problems addressed, not just closed
May not be the best fit
- You only need occasional one-off support
- You are mainly looking for the lowest monthly cost rather than a fully managed service
- You only need short-term overflow for an established internal IT team
- Your business is outside South East Queensland and does not need local coverage
Common pricing questions
Is onboarding included in the monthly fee?
No. Onboarding is quoted separately and is typically about $4,400, depending on the environment. The quote sets out the discovery, documentation, access transfer, migration and configuration work required.
Does each device count as a user?
No. Connected Platforms counts unique supported users, not every laptop, phone or other device they use.
Is there a lock-in contract?
The standard agreement uses a 12-month planning period, but you can leave with at least 30 days’ written notice and no remaining-term exit fee. Read the Managed Service Agreement for the detailed terms.
Can you work with an internal IT person?
Yes. Co-managed support can add capacity and specialist skills while responsibilities remain clearly defined.
Is managed IT cheaper than hiring internally?
It depends on the capability, coverage and business context you need. Compare the scope, availability and responsibilities rather than salary against monthly fees alone. Read the in-house IT and managed IT comparison.
What if we have more than 50 users?
The public calculator stops at 50 users. Book a call so the team can price the actual environment and agreed service scope.
Get a price for your business
Tell us about your team, locations and what you need from your IT. We will confirm whether managed IT is the right fit and give you a number based on the actual environment.