IT Transparency / Horizon
Horizon — Your Business IT Portal
IT transparency you can actually see.
Most IT companies tell you they’re proactive. Connected Platforms shows you.
Horizon is your personal window into your entire IT environment — 24/7, included with every managed IT plan, from day one.
What you can see in Horizon
Every Connected Platforms client gets access to Horizon — a branded, secure portal that gives you real visibility into your technology environment. No technical knowledge required.
Tickets & Support
Submit IT requests, track progress in real time, and see your full support history. Every interaction with the CP team is logged and visible to you.
IT Roadmap
See exactly where your IT is headed. Live IT roadmap showing completed projects, work in progress, and planned improvements — the same view our team uses to manage your environment.
Infrastructure Reports
Every device on your network — endpoints, servers, printers, network gear — visible in one place. Warranty status, software versions, end-of-life alerts. Know about aging hardware before it becomes an emergency.
Microsoft 365 Reporting
See exactly what you’re paying for across your Microsoft 365 licences — who’s using what, tenant health status, and MFA compliance across your organisation.
Security & Compliance
Cybersecurity assessments, compliance reporting, and MFA status for every user. The visibility your management team needs without needing a technical background.
Invoices, Quotes & Agreements
Your full billing history, current agreements, and outstanding quotes — all accessible directly from the portal. Finance queries answered without a phone call.
Staff Training — Built In
Cybersecurity awareness training and IT skills courses are built directly into Horizon. Assign training to your team, track completion, and keep your people up to date — without a separate platform or extra cost.
Why visibility matters for your business
Most Brisbane businesses trust their IT company and hope for the best. That’s a reasonable position when you have no visibility — you can’t verify what you can’t see.
Horizon changes that. When your IT environment is fully visible, you can have real conversations about where investment is needed, whether your security posture is appropriate, and what’s planned for the next 12 months. You stop being a passenger in your own technology decisions.
It also changes how we’re accountable to you. When you can see the work, we have to do the work. That’s the kind of relationship we want with every client.
Horizon is included with every CP managed IT plan.
No add-on fee. No setup cost. Access from your first day with us. If you’re currently with an IT provider who can’t show you what they’re doing, that’s worth thinking about.