At Connected Platforms, we work hard to build what we call our ” Recommended Technology Platform”. We know that using products across this platform will give you a great platform to operate your business from.
Our engineers are trained in and keep up to date with technology across this core set of products to make sure that we can quickly, efficiently and expertly assist you with working with those products.
Recommended Technology Platform
|§ HP Servers
§ HP Desktops & Laptops
§ HP Switches
§ Netgear Switches
§ HP Printers
§ Kerio Control Firewalls
§ Ubiquiti & Datto Wireless
§ Webroot Anti-Virus
§ Microsoft Office365
§ MailGuard Spam Filter
|§ APC Power Systems
§ Microsoft Azure
§ Microsoft Server Platforms
§ Microsoft Virtualisation – Hyper-V
§ Microsoft Windows 7 and above
§ Microsoft Office 2013 and above
§ Skykick Office365 Backups
§ 3CX Phone System v12 and above
§ Yealink IP Phones
Third Party Vendors
Whilst we pride ourselves on our troubleshooting skills and abilities to solve many different types of technical problems, please bear in mind that for 3rd party products outside our Recommended Platform, it may take us some extra time to familiarise ourselves with managing and supporting these products.
If the issues can and should be supported by the 3rd party vendor, then we may help you liaise with the vendor directly to get the problem solved in the most efficient and timely manner for you.
We may still be able to purchase items from other vendors at your request (depending on whether our distributors stock it), however, if any unforeseen issues arise in the setup, installation and ongoing use, we may need to invoice you separately for this time.