The Benefits of Managed IT Services for Your Real Estate Business

Updated Monday, 23 September 2019

When it comes to real estate, you absolutely have to be on the front foot; otherwise, you risk missing out on opportunities. Continue reading to learn the benefits of managed IT services for real estate businesses like yours.


At Connected Platforms we are in the business of taking care of your business. Your business IT, to be precise. We understand that there are many moving parts to your business and we are here to support you.


There are so many stages to buying, selling and renting, and there are multiple people and processes involved in each stage with people heavily reliant on technology to ensure each stage is complete.


Because of this, real estate agencies absolutely cannot risk this technology failing. But you also cannot afford to be spending time on fixing IT issues if something does happen.


We’re going to go through some of the main reasons why working with a managed IT service provider makes sense for the real estate industry.


Need IT support from a managed service provider? Contact Connected Platforms for quality managed IT services on 1300 866 096 or online, and we will get back to you.

Break/fix Is Not an Option For Real Estate

When a business does not have managed IT support and also does not have an in-house IT provider, the solution is break-fix. What this means is that something breaks, and you find a solution to fix it.


This is a solution which is usually costly thanks to its ad-hoc nature and can take time. With break-fix, you’re merely patching up issues and perhaps ignoring a large problem.


This is an issue because your technology underpins your business efficacy, and your technology needs to be online at all times.


Your Business Relies On Online Listings

People looking for homes are searching online, and this is a process which is happening 24/7. If your site goes down, it can have an impact on your customers’ confidence in your business, and if your products are not available when people are looking for them, they will go elsewhere.


Managed IT providers are monitoring your business 24/7, which means you have peace of mind knowing that your online presence is secure.

Managed IT Means Secure Document Storage

Plenty of real estate agencies are storing their documents online through Google Drive, or via Dropbox. These programs are great, but they are also limited in their security.


Because real estate agencies are often working with confidential information, managed IT providers can offer secure options for document storage.


Managed IT providers like Connected Platforms can also offer options for cloud management of documents, which means that agents can access documents from anywhere and can be online in a secure manner from anywhere.

Software Updates and Compliance Are Managed

With so many different types of software and programs being used in the real estate industry, upgrades and security updates will also be needed on a regular basis.


Connected Platforms will take care of your software updates and security upgrades as and when they are needed and will ensure that you do not have to worry about any of these issues.


Employee Turnover Requires Security

A feature of the real estate industry is that there’s a relatively regular turnover of agents and employees. This is simply the nature of the industry – but it does create a security risk thanks to employees having logins and access to certain systems.


Who is keeping track of who has access to what? Most real estate agents we know simply wouldn’t have the time to manage this. But with a managed IT support provider, you can ensure that your accesses are given and revoked when necessary and that your systems are always secure.


If you work in the real estate industry the benefits of managed IT services for your business are clear. Contact us on 1300 866 096 to find out more about how we can help to move your business forward.

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